At Arqen Industries, we are committed to providing a secure, transparent, and professional experience for all website visitors and customers. These Terms & Conditions govern your access to and use of our website, products, and related content. By accessing this website, you acknowledge that you have read, understood, and agreed to be bound by these terms. We encourage you to review this page carefully to understand your rights, responsibilities, and our obligations regarding the use of this website. Review the Terms and Conditions for Arqen Industries governing the use of our website and engagement with our aluminium door, window, facade system services in Dubai, UAE. These Terms and Conditions set out the rules for using the arqen Industries website and the basis on which we engage with clients, architects, contractors, and other parties interested in our products and services. We have written these in straightforward language, not because we are trying to be casual about something serious, but because dense legal jargon does not serve anyone. If something in here is unclear, contact us, and we will explain it. By using this website or submitting an enquiry, you agree to these terms. If you do not agree, please do not use the website.
Arqen Industries is a Dubai-based specialist supplier and installer of premium aluminium door systems, window systems, facade solutions, and outdoor shading systems, including bio climatic pergolas, curtain walls, minimal sliding systems, and pivot door systems for leisure, retail, and hospitality projects across the UAE.
Registered Location:
Dubai Investment Parks 2, Dubai, United Arab Emirates
Contact: info@arqenindustries.com | 800 ARQEN (27536)
Website: https://arqenindustries.com
You may use this website to:
Learn about Arqen's products and services.
Browse project references and case studies. Submit an enquiry about a project.
Download product documentation where made available.
Contact our team for consultation.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others.
You must not: Use the website in any way that breaches applicable laws or regulations. Attempt to gain unauthorized access to any part of the website or its systems Transmit spam, malware, or any harmful content through the website Copy, reproduce, or redistribute our website content without prior written permission. Use the website to misrepresent yourself or impersonate another person or business. Scrape, crawl, or harvest data from the website using automated tools. Arqen reserves the right to restrict or terminate access to the website at its discretion, without notice, if these terms are breached.
We work to keep our website available and functional at all times. However, we do not guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, technical issues, or circumstances outside our control. We are not liable for any losses arising from website downtime, technical errors, or unavailability.
The product descriptions, specifications, images, and project references on this website are provided for general information purposes. While we make every effort to ensure accuracy, product details, including dimensions, finishes, and technical specifications, may vary based on specific project requirements and supplier updates. Nothing on this website constitutes a binding offer. All product quotations and project scopes are confirmed only through written proposals issued directly by Arqen Industries.
All quotations provided by Arqen, whether via the website, email, or in person, are:Valid for the period stated in the quotation document (typically 30 days unless otherwise noted) Subject to final site verification and survey Not binding until a formal agreement or purchase order is signed by both parties Subject to change if project scope, site conditions, or material costs change significantly after the quotation date.
When Arqen is engaged to supply and/or install systems for a project, the terms of that engagement, including payment schedules, installation timelines, warranties, and handover procedures will be set out in a separate project agreement or contract. Those project-specific terms govern the delivery of our services. These Terms and Conditions govern use of this website and general interaction with Arqen; they do not replace or override project-specific agreements.
Prices shown on this website, if any, are indicative only and are not final quotes. The final price for any project depends on scope, materials, site conditions, access requirements, and current market rates for aluminium in the UAE. For accurate pricing, please submit an enquiry or contact us directly.
All content on this website, including but not limited to text, images, project images, logos, graphics, videos, and pages. Reference Arqen Industries by name or is used with permission from the relevant rights holders. This content is protected by UAE and international copyright law.
All content on this website, including but not limited to text, images, project images, logos, graphics, videos, and page layouts, is the property of Arqen Industries or is used with permission from the relevant rights holders. This content is protected by UAE and international copyright law.
You may: share links to our website or specific pages. Reference Arqen Industries by name in a factual, non-misleading way download publicly available product brochures for your own project planning purposes. If you are an architect, designer, or developer who wishes to use our project photography for award submissions, publications, or client presentations, please contact us. We are generally happy to support this with a simple courtesy request.
When you submit an enquiry through our website, we will make reasonable efforts to respond within one to two business days. Response times may be longer during UAE public holidays or periods of high project volume. Submitting an enquiry does not create any contractual obligation on either party.
When you submit information to us—whether through a contact form, email, or phone—you agree, email, or phone you agree that the information provided is accurate and complete. Providing false or misleading information may affect our ability to assist you and could affect the validity of any quotation provided based on that information.
By submitting an enquiry or sending us an email, you consent to receiving a response from us via electronic means. All electronic communications from Arqen will come from our official email domain: arqenindustries.com. We will never ask for payment details via email.
To the fullest extent permitted by the United Arab Emirates, Arqen Industries is not liable for:
Any direct, indirect, or consequential loss arising from your use of, or inability to use, this website Any errors, inaccuracies, or omissions in the website's content and any loss resulting from reliance on information published on this website without obtaining a formal quotation or written confirmation from us.
These terms and conditions are governed by the laws of the United Arab Emirates, specifically the laws applicable in the Emirate of Dubai. Any dispute arising from these terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE, unless otherwise agreed in a specific project contract.
Continued use of the website after updated terms are posted means you accept the revised terms. If you do not agree to the revised terms, you should stop using the website. We recommend bookmarking this page and reviewing it occasionally if you are a regular user.
If you have any questions about these terms and conditions, please contact us: Arqen Industries
Dubai Investment Parks 2
Dubai, United Arab Emirates
Email: info@arqenindustries.com
Phone: 800 ARQEN (27536)
Website: https://arqenindustries.com
We reserve the right to update or modify these terms and conditions at any time. Changes will be posted on this page and will become effective immediately upon publication. By continuing to use this website, you agree to be bound by the updated terms and conditions.
Last updated: June 10, 2026